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MyIHChart Communication Preferences

How to enroll in Infirmary Health text messaging from MyChart

  • In MyIHChart, from the Menu navigate to Account Settings > Communication Preferences.
  • Click the Subscribe button under the Text Message section.
  • Toggle On, Message subscription.

How to enroll in Infirmary Health text messaging via text.

  • Text START to 98957.

How to update/verify communication preference in MyIHChart

  • In MyIHChart, from the Menu navigate to Account Settings > Communication Preferences.
    • In the General section, verify notifications from Infirmary Health are toggled on for your preferred method(s) of contact. (Email, Text, Phone, or Mail)
    • To review which notifications will be delivered via a specific method of contact, expand the communication concept type(s) grouped under the Details section of this screen.
      For example: Appointments, Messages, Health, and Billing are each their own communication concept type. You can decided which method of contact is used for each communication scenario within a grouped communication type.
    • Within the communication type expanded, select Advanced settings to review and update how you receive specific notifications within the grouped concept type.

      For example: Within the expanded Appointments communication concept, you can choose to receive After Visit Summaries by either email, text, or both. You can also choose to receive Appointment Confirmations via email, text, phone, or all three. If you only want to receive a certain communication via one communication method make sure your referred method is the only one toggled on.
    • When finished with your preferences, select Save

How to un-enroll from Infirmary Health Text Messages from MyIHChart

  • In MyIHChart, from the Menu select Account Settings > Communication Preference.
    • Select Manage your subscription.

How to un-enroll via text

  • You may also reply STOP via text message to '98957' to cease all recurring automated text messages.