Specialty Pharmacy
Infirmary Health’s Specialty Pharmacy Services
Infirmary Health's Specialty Pharmacy provides specialty pharmacy services to Mobile and Baldwin Counties and surrounding areas. Infirmary Health Specialty Pharmacies are URAC Accredited and Accreditation Commission for Health Care (ACHC) Accredited for Specialty Pharmacy. Click on the seals below to learn more.
Specialty Pharmacy | 09/01/2026
By choosing a healthcare provider that has achieved URAC and ACHC accreditation, you can take comfort in knowing that you will receive the highest quality of care. If you have any concerns about the product or service that you receive from Infirmary Health's Specialty Pharmacy, you may contact ACHC directly at (855) 937-2242.
The pharmacy staff understand that your medical needs may be complex and require special knowledge and attention when collaborating with your medical provider and insurance company. We provide you with the personal service necessary to ensure that you achieve the most benefit from your therapy.
Why use Infirmary Health Specialty Pharmacy Services?
Personalized patient care
Our specialty pharmacists will work with you to discuss your treatment plan and address any questions or concerns you may have. Specialty patients will be automatically enrolled in our Patient Management Program. Once enrolled in the program, we will discuss your specialty prescriptions with you, including what to expect and any potential side effects, before you start taking them.
Collaboration with your providers
We work directly with your provider and are here to make sure any difficulties you may be having with your treatment are addressed immediately.
Regular follow-ups
Getting your medications and medical supplies quickly and efficiently is important. We will be in close contact with you during your treatment, provide refill reminders, and will be your healthcare advocate.
Benefits
Treatment can be costly, and we will help you navigate through the complexities of the healthcare system to explore every option available to you. Our pharmacy team will submit prior authorizations, help you with insurance coverage questions, research co-pay assistance, and identify alternate funding sources to help pay for your prescriptions.
Delivery
We offer fast and convenient delivery to your home, workplace, or the location you prefer. A staff member will contact you 5 - 7 days prior to your refill due date to coordinate the medications you need, update your medical and insurance records, and to set up and confirm a delivery date and address.
24/7 Support
Clinically trained personnel are available 24 hours a day, 7 days a week including holidays and weekends. We are always here to answer any questions or address any concerns you may have. We look forward to providing you with the best service possible. We know you have many options, and we thank you for choosing Infirmary Health Specialty Pharmacy.
Helpful Information
Prescription Formats Accepted: Your doctor may send us your prescriptions or you may drop them off at either of our pharmacy locations.
How to File a Complaint with the Pharmacy: Infirmary Health Pharmacy leadership and staff are committed to providing excellent patient care and customer service. Patient care and services shall be rendered in a manner which prevents complaints, however if complaints or grievances arise, they shall be managed appropriately and resolved in a timely manner. Complaints may be received in person, in writing, verbally, phone, fax or email. Complaints are resolved within 14 calendar days of receipt and patients will be notified of the results of the investigation.
